That is only a pattern Enterprise Analyst resume for freshers in addition to for skilled job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference function, don’t copy the identical consumer names or job duties on your personal function. At all times make your personal resume with real expertise.
Title: Justin Megha
Ph no: XXXXXXX
your e mail right here.
Enterprise Analyst, Enterprise Methods Analyst
- Completed in Enterprise Evaluation, System Evaluation, High quality Evaluation and Challenge Administration with in depth expertise in enterprise merchandise, operations and Info Expertise on the capital markets house specializing in Finance comparable to Buying and selling, Mounted Earnings, Equities, Bonds, Derivatives(Swaps, Choices, and so on) and Mortgage with sound data of broad vary of monetary devices.
- Over 11+ Years of confirmed observe document as value-adding, delivery-loaded challenge hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary purposes, Knowledge warehousing, Knowledge Migrations, Knowledge Processing, ERP purposes, SOX Implementation and Course of Compliance Initiatives.
- Accomplishments in evaluation of large-scale enterprise techniques, Challenge Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Instances, Purposeful Specs, and Technical Specs, information warehousing, reporting and testing plans.
- Experience in creating UML primarily based Modelling views like Exercise/ Use Case/Knowledge Circulation/Enterprise Circulation /Navigational Circulation/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and expertise with competence in Full Life Cycle of System (SLC) improvement with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by helping the QA workforce to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout total course of from challenge conceptualization to testing via challenge supply, Software program Growth & Implementation Administration in various enterprise & technical environments, with demonstrated management skills.
- Publish Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Pc Purposes),
- Bachelor’s Diploma (in Commerce),
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Challenge), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Experiences, MS Workplace Suite
QA Instruments High quality Heart, Check Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Protected
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name middle in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients every year. Many of those buyer’s questions will not be answered or their issues will not be resolved on the primary name. At the moment these brokers use an AS/400 primarily based customized developed system referred to as Mission to reply buyer inquiries into branches and the Buyer Communication Heart. Mission – Terminix’s operation system – supplies performance for gross sales, subject service (routing & scheduling, work order administration), accounts receivable, and payroll. This method is designed modularly and is tough to navigate for customer support brokers needing to help the shopper rapidly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is dear.
Buyer Service Console allows Buyer Service Associates to offer constant, enhanced service expertise, help to the Clients throughout the Group. CSC is geared toward offering simple navigation, simple studying course of, decreased name time and first name decision.
- Assisted in creating Challenge Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Device Licenses.
- Recognized subject-matter specialists and drove the necessities gathering course of via approval of the paperwork that convey their must administration, builders, and high quality assurance workforce.
- Carried out technical challenge session, initiation, assortment and documentation of consumer enterprise and practical necessities, answer options, practical design, testing and implementation help.
- Necessities Elicitation, Evaluation, Communication, and Validation in line with Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to realize most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date practical use instances and carried out enterprise course of modeling (PROVISION) to clarify enterprise necessities to improvement and QA groups.
- Created Enterprise Necessities Paperwork, Purposeful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation via Use Instances, one to at least one conferences, Affinity Workouts, SIPOC’s.
- Gathered and documented Use Instances, Enterprise Guidelines, created and maintained Necessities/Check Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Methods Analyst.
Challenge Profile (1): D&B is the world’s main supply of economic info and perception on companies. The Level of Arrival Challenge and the Knowledge Upkeep (DM) Challenge are the long run purposes of the corporate that the corporate would transit into, offering an efficient technique & environment friendly report era system for D&B’s purchasers to have the ability buy stories about firms they’re making an attempt to do enterprise.
Challenge Profile (2): The general function of this challenge was constructing a Self Consciousness System(SAS) for the enterprise neighborhood for getting SAS merchandise and a Fee system was constructed for SAS. The system would supply sure mixture of merchandise (stories) for Self Monitoring report as a basis for managing an organization’s credit score.
- Performed GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Expertise Group.
- Performed interviews with Course of House owners, Directors and Purposeful Heads to assemble audit-related info and facilitated conferences to clarify the impacts and results of SOX compliance.
- Performed an energetic and lead function in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Instances, created UML Fashions comparable to Use Case Diagrams, Exercise Diagrams and Circulation Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD periods, mind storming periods with the Enterprise Group and the Expertise Group.
- Documented the Requirement traceability matrix (RTM) and carried out UML Modelling comparable to creating Exercise Diagrams, Circulation Diagrams utilizing MS Visio. Analysed take a look at information to detect important findings and beneficial corrective measures
- Co-Managed the Change Management course of for the complete challenge as an entire by facilitating group conferences, one-on-one interview periods and e mail correspondence with work stream homeowners to debate the impression of Change Request on the challenge.
- Labored with the Challenge Lead in setting lifelike challenge expectations and in evaluating the impression of adjustments on the group and plans accordingly and carried out challenge associated displays.
- Co-oordinated with the off shore QA Staff members to clarify and develop the Check Plans, Check instances, Check and Analysis technique and strategies for unit testing, practical testing and value testing
Surroundings: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Heart, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
At Gateway, a Main Pc, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Software: Goal of this Challenge is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This challenge entails extensive publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Instances. Mentored and educated workers about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects working towards Oracle information warehouse with Gross sales, Stock, and HR Knowledge Marts. This DW serves the completely different wants of Gross sales Personnel and Administration. Concerned within the improvement of it utilized Full Consumer stories and Net Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting information mart included Wholesaler Gross sales, Contract Gross sales and Rebates information.
- Product Supervisor for Enterprise Stage Order Entry Methods – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to remove bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program improvement life cycle.
- Gathered Necessities from completely different sources like Stakeholders, Documentation, Company Objectives, Current Methods, and Topic Matter Consultants by conducting Workshops, Interviews, Use Instances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Purposeful Requirement Specification paperwork – which embody UMLUse case diagrams, Situations, exercise, work Circulation diagrams and information mapping. Course of and Knowledge modeling with MS VISIO.
- Labored with Technical Staff to create Enterprise Companies (Net Companies) that Software might leverage utilizing SOA, to create System Structure and CDM for frequent order platform.
- Designed Fee Authorization (Credit score Card, Web Phrases, and Pay Pal) for the transaction/order entry techniques.
- Applied A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry techniques Enterprise Objects stories. (Full Consumer, Net I)
- Labored in a cross practical workforce of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Methods – Growth and Deployment Schedule.
- Developed and maintained Person Manuals, Software Documentation Handbook, on Share Level device.
- Created Check Plansand Check Methods to outline the Goal and Method of testing.
- Used High quality Heart to trace and report system faults and bug fixes. Written modification requests for the bugs within the software and helped builders to trace and resolve the issues.
- Developed and Executed Handbook, Automated Purposeful, GUI, Regression, UAT Check instances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/person state of affairs), Knowledge pushed take a look at instances for Person Acceptance Testing.
- Created Check Matrix, Used High quality Heart for Check Administration, observe & report system faults and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Instances. Designed strategy, developed visible scripts with the intention to take a look at consumer & server aspect efficiency underneath varied situations to establish bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Performed conferences for challenge standing, difficulty identification, and mother or father job evaluate, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
The first goal of this challenge is to interchange the prevailing Inside Dealing with Consumer / Server Purposes with a Net enabled Software System, which can be utilized throughout all of the Enterprise Channels. This challenge entails extensive publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Instances. Calls for understanding and testing of Knowledge Warehouse and Knowledge Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System coated the entire enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
- Gathered Analyzed, Validated, and Managed and documented the acknowledged Necessities. Interacted with customers for verifying necessities, managing change management course of, updating current documentation.
- Created Purposeful Requirement Specification paperwork – that embody UML Use case diagrams, situations, exercise diagrams and information mapping. Supplied Finish Person Consulting on Performance and Enterprise Course of.
- Acted as a consumer liaison to evaluate priorities and handle the general consumer queue. Supplied session companies to purchasers, technicians and inside departments on fundamental to intricate capabilities of the purposes.
- Recognized enterprise instructions & goals which will affect the required information and software architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present probably the most wanted info; prioritize and sequence implementation tasks accordingly.
- Present related take a look at situations for the testing workforce. Work with take a look at workforce to develop system integration take a look at scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Check Director, QTP, Load Runner for Check administration, Purposeful, GUI, Efficiency, Stress Testing
- Carry out Knowledge Validation, Knowledge Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Check enter necessities and ready the take a look at information for information pushed testing.
- Mentored, educated workers about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Data Switch periods to the offshore workforce.
Lloyds Financial institution, UK Aug 03 – Sept 04
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for tens of millions of shoppers with the monetary assets to fulfill and handle their credit score wants and to realize their monetary targets. The Challenge entails an applicant Info System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
- Translated stakeholder necessities into varied documentation deliverables comparable to practical specs, use instances, workflow / course of diagrams, information circulation / information mannequin diagrams.
- Produced practical specs and led weekly conferences with builders and enterprise items to debate excellent technical points and deadlines that needed to be met.
- Coordinated challenge actions between purchasers and inside teams and knowledge expertise, together with challenge portfolio administration and challenge pipeline planning.
- Supplied practical experience to builders through the technical design and building phases of the challenge.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe improvement – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting techniques.
- Efficiently applied BPR and achieved improved Efficiency, Diminished Time and Value.
- Developed take a look at plans and scripts; carried out consumer testing for routine to advanced processes to make sure correct system functioning.
- Labored carefully with UAT Testers and Finish Customers throughout system validation, Person Acceptance Testing to reveal performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect evaluate conferences with the workforce members. Labored carefully with the challenge supervisor to document, observe, prioritize and shut bugs. Used CVS to take care of variations between varied levels of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Challenge Profile: A.G. Edwards is a full service Buying and selling primarily based brokerage agency in Web-based futures, choices and foreign exchange brokerage. This website permits Customers (Monetary Consultant) to commerce on-line. The primary options of this website have been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s purposes as a Clearing Home agent. The person will get real-time streaming quotes for the foreign money pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and out there buying and selling energy, all repeatedly updating in actual time by way of stay quotes. The location additionally facilitates customers to Place, Change and Cancel an Entry Order, Putting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Mounted Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Instances and carried out UML modeling like created Use Case Diagrams, Course of Circulation Diagrams and Exercise Diagrams utilizing MS Visio.
- Applied the complete Rational Unified Course of (RUP) methodology of software improvement with its varied workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc current and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed person necessities, attended Change Request conferences to doc adjustments and applied procedures to check adjustments.
- Assisted in creating challenge timelines/deliverables/methods for efficient challenge administration.
- Evaluated current practices of storing and dealing with necessary monetary information for compliance.
- Concerned in creating the take a look at technique and assisted in developed Check situations, take a look at situations and take a look at instances
- Partnered with the technical areas within the analysis, decision of system and Person Acceptance Testing (UAT).
Surroundings: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Check Director